1. Overview
Welcome to SpeedNova ("we," "our," or "us"). We operate the internet speed testing platform at speednova.net. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
We are committed to protecting your personal information and your right to privacy. We built SpeedNova with a privacy-first approach: we never sell your personal data, we minimize what we collect, and we are transparent about everything we do with it.
By using SpeedNova, you agree to the collection and use of information in accordance with this policy. If you disagree with any part of this policy, please discontinue use of our service.
🛡 Our Privacy Promise
- We never sell your personal data to third parties
- Speed test results are anonymized by default
- You can delete your data at any time
- We use industry-standard encryption for all data
- We are fully GDPR and CCPA compliant
2. Data We Collect
We collect different types of information depending on how you interact with SpeedNova.
Automatically Collected Data
When you run a speed test, we automatically collect:
- Test results: Download speed, upload speed, ping, jitter, and packet loss values
- Connection metadata: ISP name, connection type (fiber, cable, DSL, 5G, WiFi), approximate geographic region (city/country level)
- Device information: Browser type and version, operating system, device type (mobile/desktop/tablet)
- IP address: Used only to determine your nearest test server and approximate location. Your IP is never stored in association with your test results.
- Timestamps: Date and time of the test (used for trend analysis)
Information You Provide
If you choose to create an account or contact us:
- Account registration: Name and email address (optional — you can use SpeedNova without an account)
- Contact forms: Name, email, and any information you include in your message
- Feedback: Any feedback, bug reports, or feature requests you submit
What We Do NOT Collect
We explicitly do not collect:
- The contents of your internet traffic or browsing history
- Your precise GPS location (only city-level approximation)
- Payment information (SpeedNova is free)
- Social media profiles or data from other platforms
- Biometric data of any kind
3. How We Use Your Data
We use the information we collect for the following purposes:
Service Provision
- Running your speed test and displaying accurate results
- Routing your test to the nearest, most appropriate server
- Detecting your ISP and connection type to provide relevant comparisons
- Generating AI-powered network insights and recommendations
Service Improvement
- Analyzing aggregated, anonymized test data to improve accuracy
- Identifying network quality trends by region and ISP
- Monitoring server performance and reliability
- Developing new features and improving existing functionality
Communications
- Responding to your support requests and inquiries
- Sending service updates if you have an account and have opted in
- Sending legal notices or policy update notifications
Legal and Compliance
- Preventing fraud and abuse of our service
- Complying with applicable laws and regulations
- Enforcing our Terms of Service
We operate on a data minimization principle — we only process what is genuinely necessary for the above purposes.
4. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the limited circumstances described below.
Service Providers
We may share data with trusted third-party service providers who assist us in operating our platform, including:
- Cloud hosting providers (Cloudflare, AWS, Vercel) — for server infrastructure
- Analytics providers — using only anonymized, aggregated data
- Email service providers — only to send you messages you have requested
All service providers are contractually bound to handle your data in accordance with this policy and applicable data protection laws.
Aggregated Public Statistics
We may publish aggregated, fully anonymized statistics such as "average download speed in UAE" or "top ISPs by speed in 2025." No individual's data can be identified from these statistics.
Legal Requirements
We may disclose your information if required to do so by law, in response to a court order, subpoena, or governmental request, or when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on SpeedNova.
Essential Cookies
These cookies are required for the website to function properly and cannot be disabled:
- Session cookies: Maintain your preferences during a visit (e.g., dark/light mode)
- Security cookies: Help prevent CSRF attacks and ensure secure form submissions
Analytics Cookies
With your consent, we use analytics cookies to understand how visitors use our site:
- Pages visited and time spent on each
- Which features are most used
- Error and performance monitoring
All analytics data is anonymized. We use privacy-respecting analytics tools that do not track you across third-party sites.
Managing Cookies
You can control and/or delete cookies as you wish. You can delete all cookies that are already on your device and you can set most browsers to prevent them from being placed. However, if you do this, you may have to manually adjust some preferences every time you visit our site.
6. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy.
- Anonymous test data: Retained indefinitely as part of our aggregated statistics database
- Account data: Retained until you delete your account, plus 30 days for backup purposes
- Contact/support communications: Retained for 3 years to ensure continuity of support
- Log files: Retained for 90 days for security and debugging purposes
- IP addresses: Never stored in association with test results; log retention maximum 30 days
7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal data:
Rights Available to All Users
- Right to know: Request information about what data we hold about you
- Right to delete: Request deletion of your personal data
- Right to correct: Request correction of inaccurate data
- Right to opt out: Opt out of analytics tracking at any time
Additional Rights (GDPR — EEA/UK Users)
- Right to data portability: Receive your data in a machine-readable format
- Right to restriction: Restrict how we process your data
- Right to object: Object to certain types of processing
- Right to withdraw consent: Withdraw consent at any time without affecting prior processing
Additional Rights (CCPA — California Users)
- Right to know: Know the categories of personal information collected, used, disclosed, or sold
- Right to opt-out of sale: We do not sell data, but you have the right to request this confirmation
- Right to non-discrimination: We will not discriminate against you for exercising your rights
To exercise any of these rights, please contact us at contacthere.ceo@gmail.com. We will respond within 30 days.
8. Data Security
We implement comprehensive security measures to protect your information:
- Encryption in transit: All data transferred between your browser and our servers uses TLS 1.3 encryption (HTTPS)
- Encryption at rest: All stored data is encrypted using AES-256
- Access controls: Strict role-based access — only authorized personnel can access user data
- Regular audits: We conduct regular security audits and penetration testing
- Infrastructure security: We use enterprise-grade cloud infrastructure with multiple layers of protection
- Incident response: We have a documented data breach response plan. If a breach occurs, we will notify affected users within 72 hours as required by GDPR
While we take every reasonable precaution, no method of transmission over the internet is 100% secure. We encourage you to use strong, unique passwords and to notify us immediately if you suspect any unauthorized use of your account.
9. Children's Privacy
SpeedNova is not directed at children under the age of 13 (or 16 in the EU). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at contacthere.ceo@gmail.com.
If we discover that we have collected personal information from a child without verified parental consent, we will delete that information immediately.
10. International Data Transfers
SpeedNova operates globally with servers in multiple countries. When you use our service, your data may be processed in countries outside your own, including the UAE, United States, or European Union.
We ensure appropriate safeguards are in place for international transfers, including:
- Standard Contractual Clauses (SCCs) for transfers from the EEA
- Adequacy decisions where applicable
- Binding Corporate Rules for intra-group transfers
All our international data processing complies with applicable data protection laws in each jurisdiction.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page
- Display a prominent notice on our website for 30 days
- Send an email notification to registered users
We encourage you to review this policy periodically. Your continued use of SpeedNova after changes are posted constitutes your acceptance of the updated policy.